Testimonials

“Hi Fred.

I wanted to pass on my thanks and admiration for the effort the TRT team is putting in for store 3138. I know I’ve said this in the past, but this team is absolutely one of the best I have ever worked with on any project I’ve done… 

Thank you for building such a great team – hopefully I can work with them again on future projects.”

“The dedication you showed throughout the project to consistently deliver as close to a perfect shopping experience for our customers as possible is a testament to the standards you each hold yourselves to. I personally look forward to the opportunity to work with all of you again in the future.

‌On behalf of myself, and the Team at 1094; Thank you for all you do!”

“Thank you again for all the great work you do! Also take the time to thank your crew! You guys do amazing!”

“Fred, Mark and the rest of your team did a great job, their professionalism and efforts were exactly what I had expected. I look forward to working with The Reset Team again on future projects.”

“Good morning Adam,

Could you please pass on to the TRT team how amazing they are!

I cannot believe Mark’s dedication and amazing work ethic. He is so organized and knowledgeable…Please thank the team for making this reset so easy and quick.

I am so impressed.”

“We are really thrilled with the results of the project so just wanted to reach out to let you know how appreciative we are for the support and detailed execution. The store looks amazing.

As for the 3rd party, I’m not sure I could speak more highly of the quality of their work and their professionalism. If we are scoring, it’s a 10+ out of 10 for them in every way. Every last detail was attended to. They went far beyond expectations and were ultra responsive to store requests and needs. Each day our store was ready to open without disruption and didn’t even have the appearance of an “on-going project”. I’ve been through past projects before that were chaotic. This one was precise and planned to the letter.  Whomever needs to see this feedback, please forward it accordingly. I’d gladly speak to anyone about their performance as well. I have even more great things to say!”

Hi Fred,

An extra special Thank You for your team at store 3057 North Vancouver.

Thank you for your commitment to this project.  The intense accelerated phasing plan challenge to deliver this project for the planned GO date despite weeks of permit delays proved your leadership and dedication to making all things possible.  We couldn’t have achieved today’s success without Colin and The Reset Team.

The associates and customers are excited and proud of the final product, and it couldn’t have been done without your continued effort and teamwork each day.

Looking forward to the next one!

“Hi Marissa,

I just wanted to start off by saying you made this project look easy. Thank you for everything you did. I know it wasn’t easy, but you always get the job done.

It was a relief at the beginning of the project knowing that you’d be running the setup team. You went above and beyond, like you always do. Thank you and your team for making this project successful.

Fred, thank you for accommodating my last-minute requests and helping when we needed it the most. It’s always a pleasure working with you.

Hope you have a great day and I look forward to working with you on future projects.”

“I wanted to send out a big thank you to Razack and Tania for the great work they’ve done here at 7107!

I very much enjoyed working with them and appreciate all their hard work and all they accomplished under sometimes challenging conditions. I learned a lot from them both and they have my most sincere gratitude.

I look forward to our next reset with Razack, Tania and TRT!!”

Thanks again,

“Just wanted to take this opportunity to acknowledge a great first week. Home is fully moved into position, fashion is more than half done, flooring is moving along at an incredible pace….all told, this was a very successful first week. Please thank you team for me for all their hard work this week – they’ve made quite the impression! 

Looking forward to more great things in the weeks ahead”.

“I just wanted to let you know that we had a virtual tour here last week and it went great…the store looked great and it doesn’t even look like we are going through a reno.”

“Having used their services across Canada, with several different crews being deployed, I have found them to be punctual, professional, and skilled in every instance… I’m happy to recommend the services of the Reset Team.”

“Being a US based company, we needed to hire somebody that could handle all of our customer’s needs and could be trusted every step of the way. The Reset Team fit this mold perfectly. From our initial call to go over scope and expectations to the start of our first project I was completely blown away by the level of service that they offered…I am looking forward to continuing our relationship and working
together on many more projects.”

“Just a quick note to inform you of the great service provided by your two associates; Rob and Alex today. Although I was short a CIL team member, Rob and Alex really pulled through and got the work done properly in a quick and safe manner. Thanks again,”

“Both the merchant and the MET team were really happy with the outcome of the Markham POC. I was there myself this morning and agreed you guys did a great job!”

“Just letting you know we got great feedback from our client Alice on Kevin last night. Thanks for helping us out!”

“I wanted to let you know how impressed I am with the execution of Tool Corral and Mini. Peter and Stacey maintained excellent communication with myself and the store team, with attention to detail, resulting in completion of the reset on time and with minimal deficiencies! Great job Peter & Stacey!!”

“Peter, love it thank you. The guys did a fantastic job and worked so clean, no mess left either morning.”

“Tout ça en une seule nuit et prêt aux affaires le matin. C’est fantastique!!!! Wow, one night and all ready for the morning. Amazing!!!!”

“…we appreciate the quick response time in getting this job scheduled and as mentioned the great workmanship your staff provided. We are Thankful of the support The Reset Team has for Mackie!!”

“I really appreciate the lengths that Greg and his team went to help the store transform. I wish him all the best in his future projects and hope that I am lucky enough to work with him again in the future.”

“Greg did a great job. His communication skills and ability to resolve the challenges in a positive manner were key to the success of this project. Would be happy to have Greg on any of my projects.”

“These guys are great and excited for what my side of town will look like with remainders they do. GREAT workmanship!”

“The TRT team did a great job last night and this morning! No major issue! They nail it the first time likes pros.! Please pass the word to your team “Bravo”!”

“……both Alex and Mitch worked out great! Feel free to staff them on the following resets as they were a great help.”

“The execution and online reporting provided by The Reset Team was exactly what we’ve been looking for in an installation partner! Location sign offs and pictures available at the click of a mouse – Fantastic!”

“I was definitely impressed with their ability to handle a project of this size and complexity. Excellent communication from both the store team and the support group at the office. Gord, the P.M. did a great job of identifying issues.”

“The on-site execution and detailed reporting is a big reason we keep coming back to The Reset Team as our signage installation partner.”

“Very professional team with exceptional attention to detail and the ability to react to last minute SOW changes”

“FANTASTIC WORK; Please pass along my gratitude to your Team for their patience and skill.”